FAQ

sites@tailorbrands.com — Mon, 01 Jul 2019 11:38:31 GMT

You asked, we answered

“Do I need to be present or absent during the service?”

This is entirely up to you! While most people leave to allow the cleaner to have space so they may focus on cleaning, you are more than welcome to be in the home while service is being provided. Simply be mindful of not hindering the cleaner from completing their tasks .In addition, keep in mind some of these tasks may be noisy such as vacuuming.

“Do I need to crate my pet?”

For the safety of our cleaners and your pets, we do prefer that pets are contained to allow the cleaner a non-distracted work environment. In addition, please have food and water bowls covered, or removed to avoid getting cleaning product overspray.

“Do I need to provide cleaning products?”

We provide our own cleaning products and a list is available upon request. If you have preferences, you may provide your own for the service. This does not result in a discount.

“How long does the service take?”

This depends on the size of the home, and if there are add-on services requested. For a Classic Clean alone, the time will range between 1- 2.5 hours for a 1 bed/1 bath, and 3-6 hours for a 4 bed/3 bath .

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